Submitter Request Rejection Codes

Below are the common causes for submitter requests and MOU /COI updates. For an overview of the submitter request process, please see MOU 5.05 Procedures.

Code	Rejection_Code_Text
1000	Incorrect Form
1001	MOU must be current version
	The current CeRTNA MOU Template can be found at http://wiki.certnadocs.org/lib/exe/fetch.php?media=county:mou_template_5.0.4.pdf
2000	Signature Issue

2010	Missing Signature

2016	Missing Submitter Signature, page 16

2017	Missing Agent Signature, page 17

2018	Missing Submitter Signature, page 18

2020	Unauthorized signer
	MOUs signer must be authorized to legally bind company i.e. CEO, CFO, COO, CIO, Counsel, Member, Owner, President, Vice President, etc
3000	Missing Information

3010	Missing Company URL
	Please provide website for this company
5000	Invalid Submitter

5010	Invalid Entity Name
	Submitter Name must be full legal entity name if this is a dba, it must be reflected in the submitter name.
5020	Submitter declared to be an "Underwritten Title Company"
	Under California Law, LLCs are not eligible to be an underwritten title company. “Underwritten title company” means any corporation engaged in the business of preparing title searches, title examinations, title reports, certificates or abstracts of title upon the basis of which a title insurer writes title policies.
5030	Entity does not qualify as a "Title Insurer"

6000	Verification issue

6010	Unable to verify Submitter Address

6020	Unable to verify entity

8000	COI Issue

8010	COI Insured Mismatch

8011	COI Insured Address does not match Address on file.

8012	COI Insured does not match submitter on file.

9999	Other
	Explanation provided in the Comments. Please contact us for more information.