Submitter Request Rejection Codes
Below are the common causes for submitter requests and MOU /COI updates. For an overview of the submitter request process, please see MOU 5.05 Procedures.
| Code | Rejection_Code_Text |
|---|---|
| 1000 | Incorrect Form |
| 1001 | MOU must be current version |
| The current CeRTNA MOU Template can be found at http://wiki.certnadocs.org/lib/exe/fetch.php?media=county:mou_template_5.0.4.pdf | |
| 2000 | Signature Issue |
| 2010 | Missing Signature |
| 2016 | Missing Submitter Signature, page 16 |
| 2017 | Missing Agent Signature, page 17 |
| 2018 | Missing Submitter Signature, page 18 |
| 2020 | Unauthorized signer |
| MOUs signer must be authorized to legally bind company i.e. CEO, CFO, COO, CIO, Counsel, Member, Owner, President, Vice President, etc | |
| 3000 | Missing Information |
| 3010 | Missing Company URL |
| Please provide website for this company | |
| 5000 | Invalid Submitter |
| 5010 | Invalid Entity Name |
| Submitter Name must be full legal entity name if this is a dba, it must be reflected in the submitter name. | |
| 5020 | Submitter declared to be an "Underwritten Title Company" |
| Under California Law, LLCs are not eligible to be an underwritten title company. “Underwritten title company” means any corporation engaged in the business of preparing title searches, title examinations, title reports, certificates or abstracts of title upon the basis of which a title insurer writes title policies. | |
| 5030 | Entity does not qualify as a "Title Insurer" |
| 6000 | Verification issue |
| 6010 | Unable to verify Submitter Address |
| 6020 | Unable to verify entity |
| 8000 | COI Issue |
| 8010 | COI Insured Mismatch |
| 8011 | COI Insured Address does not match Address on file. |
| 8012 | COI Insured does not match submitter on file. |
| 9999 | Other |
| Explanation provided in the Comments. Please contact us for more information. |